solucion temporal al cuelgue del zune de 30G

3 replies [Último envío]
neitther2
User offline. Last seen 15 años 45 semanas ago. Offline
Joined: 31/12/2008

bueno descubri esta madrugada que mi querido zune de 30G estaba colgado y no respondia de ninguna manera.
al parecer es un problema de el firmeware y la fhecha porque todos se colgaron hoy 31/12 ( trollano???)
bueno al grano en el trabajo lo desarme y le desconecte la bateria y la conecte denuevo para que iniciara totalmente de cero y resulto que revivio de entre los muertos y andando perfecto.
esto funciono qcon el mio y el de un compañero asique parece ser una posible solucion tempora.
desde aca se explica como desarmarlo
http://www.zunetotal.com/node/164

y la bateria es la cosa negra con el codigo de barras que esta sobre el rigido. tienen que desenchufar el cable plano anaranjado( se apaga el zune XD)y luego al enchufarlo arranca hecho un avioncito.

y cuidado que la bateria no esta pegada, esta apollada y se puede caer y dañar el cable de alimentacion

THE ZUNE BEAR
User offline. Last seen 14 años 32 semanas ago. Offline
Joined: 31/12/2008

hey para variar, creo que es en todos los zunes 30, estaba en el trabajo, y se lo habia prestado a un amigo y me lo regresa asustado diciendome que me lo habia descompuesto pero ya veoque es un falla de microsof..... bueno cuando haya una solucion favor de comunicarlo....

stang
User offline. Last seen 15 años 10 semanas ago. Offline
Joined: 28/04/2007

cobraselo xDDDDD

diskulpen...pero de nada sirve abrir el zune y deskonektar la bateria...por que al momento de sincronizar con tu pc volvera a pasar lo mismo...ia lo comprobe yo xDD

saludos

kuervo-x
User offline. Last seen 15 años 45 semanas ago. Offline
Joined: 08/11/2007

checa lo de la fecha de tu compu ....pero en fin mañana jala solo no es necesario abrirlo

Official response for Zune 30 Freezing Issue (Zune 30gb stuck at reboot screen)

Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Customers can continue to stay informed via the support page on zune.net (zune.net/support).

We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience.

Q: Why is this issue isolated to the Zune 30 device?

It is a bug in a driver for a part that is only used in the Zune 30 device.

Q: What fixes or patches are you putting in place to resolve this situation?

This situation should remedy itself over the next 24 hours as the time flips to January 1st.

Q: What’s the timeline on a fix?

The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.

Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008?

There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.

Q: What is Zune doing to fix this issue?

The issue should resolve itself.

Q: Are you sure that this won’t happen to all 80, 120 or other flash devices?

This issue is related to a part that is only used in Zune 30 devices.

Q: How many 30GB Zune devices are affected?

All 30GB devices are potentially affected.

Q: Will you update the firmware before the next leap year (2012)?

Yes.

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Matt Akers
Zune Product Team